If the Wi-Fi LED is solid Green or Blue, but you can't find the Kasa device on the " Devices" page, please contact your router support to check if it has enabled "AP Isolation/Client Isolation" function and change the router’s DNS to 8.8.8.8 and 8.8.4.4.įor the detailed LED explanations, you can refer to the User Guide. You can change the device name and icon on the device settings page later if the Kasa device is configured successfully. Just force to close Kasa APP and launch it again, wait a few more seconds to see whether the device is working. If the Wi-Fi LED is solid Green or Blue, indicating the network connection has been established, please DO NOT click on " Restart Setup". (Only for smart plug/switch)įor the smart bulb, click "Exit Setup" to exit setup, go to the Devices page on the Kasa app to see whether you can control the bulb, if yes, go to the Device Settings page to change the device name and icon. Step 1 Wait for 15 seconds and then check the LED status. Stuck at the last step after creating the icon.Can’t get through the connecting process.How to remove existing wireless network profile on Android&iPhone Step 7 Some phones prefer to connect to a remembered network instead of an unsecured network, in this case, please forget the profile of the remembered network first. If there is a VPN running, turn off the VPN on the phone. Step 5 Make sure there is no VPN or VPN software like Lookout, AdGuard on the phone. (check the MAC Address on the label which is in line with some part of the network name). Step 4 Make certain you choose the correct model and right wireless network to connect, which SSID should be‘TP-Link_Smart Plug_XXXX’or ‘TP-Link_Smart Bulb_XXXX’. If can't find " Local Network" permission, please go back to APP and click " I’ve already given Local Network Permission". Step 3 Click on " Settings" on your phone and find our APP on the list, then enable the " Local Network" option. Once it’s connected, please go back to the Kasa app and click on " Try Again". Step 2 iOS: Go to " Settings" to connect the Wi-Fi manually Īndroid: It can connect to the network automatically, but if it fails to connect, please go to " Settings" to connect to it. How to reset TP-Link Kasa smart switch and plug?įor Smart Plug/Switch, the Wi-Fi light blinks orange and green means it’s in Config mode.įor Smart Bulb, it will be flashing 3 times to show it’s in Config mode.įor details, you can go to and search your smart device’s model number, click on Support, then you will see the User Guide. Otherwise, reset the device as per the User Guide. Step 1 Check the LED status of the device and make sure it’s in config mode. Ask for a password when connecting to the smart device’s Wi-Fi.Cannot see the Kasa device’s Wi-Fi on the Phone.Unable to Connect to Your Smart device Wi-Fi.
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